Rights & Warranties

• Failure resulting from normal wear and tear which is to be expected over the course of ownership, including but not limited to: scratching, natural variations/movement of butcher block wood tops, bowing/cupping of butcher block tops due to environmental conditions during transit and/or at site, or ghosting on markerboard surfaces
• Any misuse, abuse or modification of the original product voids the warranty
• Damage caused by carrier
• Products that are exposed to extreme environmental conditions or that have been subject to improper storage
• Alterations to product not expressly authorized by KI, nor to products considered to be of a consumable nature such as bulbs, light ballasts, and surge suppression products
• Replacement parts are covered for two years or the balance of the original warranty, whichever is longer.
• Failure to apply, install, reconfigure, or maintain products according to published KI planning, assembly, cleaning instructions, or user guides
• Customer’s Own Material (i.e., material supplied by the Customer or procured by KI on behalf of the client that is not a standard KI product offering) used in the manufacture of KI products
• Natural variations in wood grain; changes in surface finishes, including colorfastness, due to aging or exposure to light; matching of color, grain or texture, except to within commercially acceptable standards.
• Wrinkles, marks or scars occurring naturally in leather
• Discoloration or deterioration of all surface materials due to soiling, stains, dye transfer from clothing (including denim) or cleaning agents (refer to KI’s Care & Maintenance Instruction documents)
• Fabric properties including, but not limited to aging, colorfastness, shade variations, pilling, puddling/wrinkling or abrasions of textiles.

NOTATIONS

• Warranties and exceptions listed will apply to all applicable product warranties.
• Modified (non-standard) product has a one year warranty, unless the change is only cosmetic. If the product is modified due to a cosmetic change, the
  warranty is the same as the “base” product.
• Third Party Supplied Product (KI shall pass along any warranty it receives with respect to other manufacturer’s products).
• Modification to UL Listed products eliminates the listing.
• KI reserves the right to request that product be returned for inspection prior to granting a remedy.
• KI will not be liable for consequential, economic (including loss of time or inconvenience), or incidental damages arising from any product defect.
• For consumers covered by consumer protection laws or regulations in their country of purchase or, if different, their country of residence, the benefits
  conferred by KI’s warranty and/or terms and conditions of sale are in addition to all rights and remedies conveyed by such consumer protection laws
  and regulations.